Refund Policy
We value your satisfaction and stand behind the quality of our products. However, due to the digital nature of our templates, we offer a transparent refund policy:
Eligibility for Refunds
- Refunds are granted within 7 days of purchase.
- To qualify, you must demonstrate that the product did not work as intended or failed to meet the description provided.
Non-Refundable Cases
- Refunds will not be issued for:
- Change of mind after purchase.
- Lack of technical knowledge to use the product.
- Downloaded and used products without valid issues.
- Refunds will not be issued for:
How to Request a Refund
- Contact our support team at support@futuredigitalagency.com
- with:
- Your order confirmation or receipt.
- A detailed explanation of the issue.
- We aim to process refund requests within 3-5 business days.
Resolution Options
- Where possible, we will first offer technical support or a replacement product to resolve the issue.
- with:
- Your order confirmation or receipt.
- A detailed explanation of the issue.
- We aim to process refund requests within 3-5 business days.
Resolution Options
- Where possible, we will first offer technical support or a replacement product to resolve the issue.
If you have any questions, feel free to contact us at
support@futuredigitalagency.com
